Live Help from a Squarespace Expert
Watch this 5-minute video (or keep reading) to learn about Super Support.
Get Expert Help for Your Website
Ever wish you could hire a web wizard to sort out your site problems? Well, a business owner named Colleen did just that last week. She’s a clothing designer and now helps coach other designers. She had been stuck with her tech stack, spinning her wheels for hours.
In one call, we sorted it all out. I helped her choose a scheduling tool, set it up, and linked it to her checkout page. Now, when someone books a call, they get sent straight to her scheduler. She gets the appointment on her calendar and the money in her bank account. I also gave her tips on video best practices for a course she's about to create.
Here's what Colleen had to say about our call:
"He was so fast and efficient. He followed up with a video of our call so I can rewatch and an outline of what we went over. He didn’t waste my time and was very generous and honest. If anyone else is like me and tech is an actual nightmare like it is for me, he is a great solution."
About Me: A Squarespace Wizard
My name is Vic and I’ve been helping busy business owners look good and win work online for 15 years. I’ve made hundreds of sites for small businesses and advised on digital marketing, systems, and tools... things many small business owners view as the bane of their existence. But I love solving these tech headaches for you.
Why Choose 1-on-1 Live Squarespace Tech Support?
If you’re struggling with your Squarespace website, I’m here to help. Maybe you like your site but need some tweaks you can’t figure out how to do. A super support call lets you ask questions in real time. I walk you through your site, and make sure everything works well together.
This is different from Squarespace’s support. While they do offer live chat (on an increasingly limited basis), there’s certainly no live screensharing, and if you’re trying to do something that’s not supported or covered in their official help docs, they’re gonna say “Good luck with all that.”
This is also different from the Squarespace forum - which is a great place to find custom code tweaks and out-of-the-box solutions, but if you can’t figure out how to implement them for yourself, you’re up a creek.
How It Works
Super Support is simple:
Schedule a call.
We get on the call and I help with whatever you need.
No need to stress about being fully ready. Just come with your questions and ideas. (And any necessary files and/or written words.) I’ll guide you to achieve as much as we can in an hour. We'll share screens, make live updates, and if you want, I can make the changes for you or guide you through them.
Each session is one hour. So it’s good for us to have clear goals and a focused approach. If you need more time, you can book another hour. We’ll wrap up a few minutes before the end of the hour to discuss next steps. Post-call, I’ll provide resources, a video recording, and detailed notes of what we accomplished.
The Kinds of Things We Can Get Done
Website Audit: If you made your site yourself, I can review it and add custom elements, fonts, plugins, or tweaks to elevate your design.
Improve Page Speed: I can optimize your site to load faster and improve performance.
SEO Review: Wondering why your site isn’t ranking? We can tweak your site to boost its visibility on Google.
Add Plugins and Integrations: Struggling to add basic plugins or a service? I can help elevate your site’s functions or design.
Why Live Support Works
The bottom line is, sometimes live support is the quickest way to check tasks off your to-do list. In just one hour, we can tackle the things you’ve been putting off or struggling with on your own. It’s all about real-time collaboration.
What You Get
An hour of live support from a web design pro
A recording of our call to refer back to anytime
A plan of action for anything we can't get done
Your website problems solved and questions clarified
Remember, with super tech support, what you’re booking is an hour of focused troubleshooting and problem-solving, not an end-to-end deliverable. We'll aim to cover as much as possible and prioritize your tasks to ensure a successful experience. If you still have tasks left, you can book another hour.
Can’t Afford It? Ask Me Anything
If you can’t afford to hire me for Super Support, check out my Ask Me Anything tech support hotline. There, you can send me a video message that I can answer in a future video on my Youtube channel.
